Privacy Policy

Last updated November 5, 2026

This policy explains what Strongly Health LLC ("Strongly", "we") collects, why, and who sees it. We don't sell your personal information.

What we collect

• Joining the founders list: your name, phone number, email and the plan you choose. If you use our sign-up page, we also keep what you confirmed and when you accepted our telehealth consent.
• Paying: Stripe handles your card, and we don't see your full card number.
• Ad forms: what you enter in a form on Meta, if you use one.
• Calls and messages: what you tell us when we talk or write to each other.
• Members: your account details and the information you share with your team.
• Our home page: Microsoft Clarity records how visitors use the page, such as clicks and scrolling, along with device details and approximate location. We don't use Clarity on our founders, sign-up, safety, terms, privacy or refund pages.
• Our founders page: the Meta Pixel records that you visited, along with your browser and device details. When you sign up, we also send Meta your name, email and phone number in hashed form, so we can measure our ads.

How we use it

We use it to reserve your spot, contact you, run your membership, process payments, answer support requests, improve the service and meet legal duties.

Who sees it

We share information only with companies that help us run Strongly, or when the law requires it:

• Stripe, for payments
• Amazon Web Services, for hosting
• Microsoft, for home page analytics
• Google, for email
• Meta, to measure our ads, and if you contact us through a Meta ad form
• Bedrock Medical Group, P.A. and its affiliated medical practices, whose licensed clinicians provide your care, and Lithos, Inc., which supports them with technology and administration
• The pharmacy that fills your prescription and any laboratory you use, to provide your care
• Your nurses, trainer and dietitian, to provide your care

Your medical records are held by Bedrock Medical Group, P.A. and protected under HIPAA, as described in its Notice of Privacy Practices and the Lithos Privacy Notice.

Consumer Health Data Privacy Policy

This section applies to consumer health data under Washington's My Health My Data Act and similar state laws.

What we collect and why

Consumer health data includes your interest in weight-loss care or GLP‑1 medication, and health details you share with us, such as your weight, goals, medications and health history. We collect it to answer your questions, see whether Strongly fits you, and provide the services you ask for.

Where it comes from

It comes from you, and from your clinicians and team when they provide your care.

Who we share it with

We share it with the service providers listed above and your care team, as needed to provide what you asked for. We don't sell it. We ask for your separate consent before any other sharing.

Your rights

You can ask whether we hold your consumer health data, get a copy, see a list of the third parties and affiliates we've shared it with, withdraw your consent, and ask us to delete it. Email info@strongly.us. We'll respond within 45 days. If we deny your request, you can appeal by replying to our email. If your appeal is denied, you can contact your state attorney general.

How long we keep it

We keep information as long as we need it to provide the service and meet legal and tax duties, then delete it.

Security

We use encryption and access limits to protect your information. No system is perfectly secure, and we'll tell you if the law requires it after a breach.

Children

Strongly is for adults 18 and over.

Changes

We'll post updates here and change the date above. We'll ask for your consent before using consumer health data in a materially different way.

Contact

Strongly Health LLC, 522 W Riverside Ave, Ste N, Spokane, WA 99201
info@strongly.us · (360) 437-6356